Help with attachments: password protected files will not be accepted, please remove passwords before uploading supporting evidence. Only the following files will be accepted: jpeg, gif, png, pdf, tif and the total upload file size (total of all the files being uploaded) must not exceed 5MB, otherwise your electronic evidence will be rejected and you will be asked to provide supporting evidence separately, which will delay the processing of your claim. Additional evidence can be uploaded via the separate Evidence Request Form on the Benefits online forms webpage, again up to the maximum of 5MB of evidence for each form submission.